How long does it take for my order to ship?
Provided that the good is in stock, we ship out orders the following working day after the order is placed and payment is received (we have products on stock unless you see a note “on demand”). If your order is placed over a weekend or holiday, your order will be shipped the following working day.
If your order is urgent – please leave us comment in the order comments.
Delivery takes 3-4 working days in Switzerland. For abroad, please contact our customer service at firstname.lastname@example.org.
In case the good is “on demand”, please contact us at email@example.com and we will let you know the estimated delivery time.
How much does the delivery cost?
For Switzerland and Liechtenstein, shipment is free of charge for all orders.
For Europe *, it costs 11 CHF for all orders up to 200 EUR. Above 200 EUR, we offer you free shipment. 🙂
For international delivery outside the above, the delivery cost is 18 EUR/20 CHF.
* Includes following countries: Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bonsia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estnonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Netherlands, Norway, Portugal, Republic of Ireland, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Turkey, Ukraine, United Kingdom, Vatican
Can the shipping address be different to the credit card billing address?
Yes. Simply follow the instructions on the website during the CHECKOUT process to be given this option. Please note that we can only ship to one address per order. If you have more than one item in your order, and need these items to be shipped to different addresses, then multiple orders will need to be processed. We cannot deliver to PO Box addresses.